CleanWipe prompt you with a series questions asking what you want removed from your computer.A window should pop up explaining which applications CleanWipe will remove.To run CleanWipe manually, open C:\Windows\Temp\CleanWipe\app, right-click on RunCleanWipe.bat and choose Run as administrator. You will need to launch CleanWipe manually if it doesn't prompt you to run, or if you see the following error message: Note: In 64-bit versions of Windows, CleanWipe cannot launch automatically after extracting files. Once the files are extracted, CleanWipe should start automatically.CleanWipe will extract its files to a temporary folder. 7 and Vista: right-click on the file and select Run as administrator.Open the extracted folder and find CleanWipeStub.exe.Download CleanWipe and extract the zip file: right-click the file, select Extract All.DoIT assumes no liability for data loss that occurs as a result of this procedure. Symantec Endpoint Protection (Mac) - Uninstallation InstructionsĬAUTION: Please make sure your important data is backed-up to Bucky Backup or an external storage device (such as a CD, DVD, or external hard drive) before attempting this procedure.Before following the procedures in this document, you should attempt to uninstall Syamntec using their included utility first:
If so, save all work and proceed.This document explains how to manually uninstall and remove all Symantec products when the usual way of uninstalling programs has failed. You additionally may be prompted to restart the device to complete changes. The installation should be now be successful. If so, enter credentials to make changes. You may be prompted to enter credentials if User Account Control is configured.
Another prompt may appear, in which case Uninstall can be selected again. Using the search bar, search for Symantec Endpoint Protection: You should now be redirected to the " Apps & features" settings in System Preferences. Search for the phrase " Add or remove programs" and select the System Settings option with a gear icon: Use the Windows key or icon to open the S tart Menu. Note: If your some reason you are unable to uninstall Symantec by following the instructions in this document, you may have to remove the program manually see Manually Uninstalling Symantec Products. To learn more about Windows Defender, and to check that it is enabled, follow the instructions here.
Note: Uninstalling Symantec should automatically enable Windows Defender, Windows’ built-in protection suite. If you have questions about Symantec on your UW owned device, please contact your local IT support, otherwise feel free to open a case with the DoIT Help Desk. Regarding UW-owned devices, if you have IT support, they will likely coordinate the removal of Symantec from your device (do not remove yourself). Note: Please remove Symantec from any personally owned devices.
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